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FAQ - Membership

1. What is the purpose of the San Antonio Claims Association?

2. What are the eligibility requirements?

3. How do I become a member of the Association?

4. How do I update my mailing informaiton or other info?

FAQ - Website

1. How do I log into the Members Only part of the website?

2. How do I change my password?

3. What if I do not want my address shown to others in the directory?

4. What if I do not want my name listed in the Directory?

5. Why do I have to log in just to register for luncheon?

6. How can I tell if I have registered or paid for an event, dues, etc.

7. How do I stop receiving emails from the claims association?

8. Is there a manual or instructions on using the website?

FAQ - Event Registration

1. Where do I register for a membership meeting/lunch or other event?

2. Why do I have to log in just to register for luncheon or other events?

3. How much does it cost to attend the luncheons?

4. Do I have to be a member to attend the monthly lunch/membership meeting?

5. I registered for the membership meeting, but did not receive an email?

6. How can I tell if I have already registered or paid for an event?

 

Question: What is the purpose of the San Antonio Claims Association?


The purpose(s) for which the San Antonio Claims Association (SACA) is organized are:

1. To establish, promote, disseminate and maintain the highest ethical and professional standards in claims management while providing regional leadership in the quality and execution of claim work.2. To promote mutual cooperation among the claims profession in South Texas so as to improve the integrity of the profession well as furthering the promotion and maintenance of ethical and professional standards.

3. To aid in the education and continued training of its members by developing and providing continuing education at regular meetings, as well as through workshops and conferences.

Question: What are the eligibility requirements?


Eligibility requirements are formalized in Article IV or our Bylaws

Question: How do I become a member of the Association?


Membership applications are only accepted between November and June. For more information in, select the menu item, "Membership".

Question: How do I update my mailing informaiton or other info?


Infomation can be updated at any time by utilizing our website. To update your information, log into the website and click the Profile link which is locatied above the menu. Updating your information here, automactically updates our membership records.

Question: How do I log into the Members Only part of the website?


Please enter your user name and password and click "Login". Your user name is not case-sensitive but your password is. Click "Cancel" to return to the Home Page. If you forget your password, enter the user name and click the "Forgot My Password" link. You will be prompted with your secret question and, when you provide the correct answer, a temporary password will be generated and emailed to you.

If you have a problem logging in, please call us toll-free at (866) HLP-CLUB (457-2582) and they will be happy to work with you to resolve it.

Question: How do I change my password?


To change your password you must log into the website, then click the 'Profile' link which is on the top left side of each page.

Question: How do I change my password?


To change your password you must log into the website, then click the 'Profile' link which is on the top left side of each page.

Question: What if I do not want my address shown to others in the directory?


Members may choose what information they wish to be visable to other members in the website directory. The directory information is only available to members. To hide your address, phone, or other information, go to 'Profile' and select the appropriate option.

It is important that you keep your address and other contact information updated, as this where we maintain your membership information.

Question: What if I do not want my name listed in the Directory?


Members may choose what information they wish to be visable to other members in the website directory. The directory information is only available to members. To hide your address, phone, or other information, go to 'Profile' and select the appropriate option

Question: Why do I have to log in just to register for luncheon?


Logging in before your register is designed to save you have to type in even more information such as you full name, phone, email, etc. each time you complete a registration. This information will be pre-filled for you.

Logging in prior to the even registration also insures you are able to receive the discounted event price due to your membership.

Question: How can I tell if I have registered or paid for an event, dues, etc.


To check your transaction history, log into the website and click your Profile link which will be located above the menu.  Scroll do the bottom of your profile page and select "Transaction History".

Question: How do I stop receiving emails from the claims association?


To stop receiving emails from the association, log into the website and click on the Contact Information link.

Scroll down to the where your email address information is and note the box  under this field.

Uncheck this box to stop receiving general information emails from your association. Note that this setting does not affect system generated emails such as renewal notices and transaction confirmation messages.

Question: Is there a manual or instructions on using the website?


Yes, log into the website and click the "Profile" link above the menu.  Scroll down to the botton of the Profile page and select the link for the Website Users Manual.

Question: Where do I register for a membership meeting/lunch or other event?


Find the event you are interested in on the Event Calendar.  Clicking the name of the event will take you to the event details page.  Each event on the Event Calendar will have it's own Registration button located on the event details page.

 If the button is not visible, the registration deadline has passed.

Question: Why do I have to log in just to register for luncheon or other events?


Logging in before your register is designed to save you have to type in even more information such as you full name, phone, email, etc. each time you complete a registration. This information will be pre-filled for you.

Loggin in to register also insures that you receive the discounted event fee due to your membership.

Question: How much does it cost to attend the luncheons?


$12.00 for members / $15.00 for non-members

Question: Do I have to be a member to attend the monthly lunch/membership meeting?


No, anyone is welcome to our attend our meeting. The only exception is the December meeting which is a business meeting for members only.

Question: I registered for the membership meeting, but did not receive an email?


Either you did not enter the correct address on the form, or there was a problem in receiving your reservation. If you are a member you can check your transaction history to see if the registration was recorded.  If it was not, you can submit your reservation again.

If you have any questions or continue to have problems with event registrations, please send an email to webmaster@sanatoniclaims.org.

Question: How can I tell if I have already registered or paid for an event?


To check your transaction history, log into the website and click your Profile link which will be located above the menu.  Scroll do the bottom of your profile page and select "Transaction History

 

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